The hotel offers amenities for your comfortable stay and unforgettable experiences
Delicious Breakfast!
“The breakfast selection was impressive with a wide array of options that catered to all tastes, making for a great start to each day.” view full review
Accessible Amenities
“I was pleased to see that the hotel provided thoughtful accommodations for guests with disabilities, ensuring a comfortable stay for everyone.” view full review
Relaxing Pool Area
“The pool area was wonderfully relaxing, perfect for unwinding after a day of exploration with a pleasant ambiance.” view full review
Comfortable Rooms
“My room was exceptionally spacious and well-furnished, with a cozy bed that made it easy to rest after busy days.” view full review
General
No smoking on site
Parking
Safe deposit box
24-hour reception
Express check-in/ -out
No pets allowed
24-hour security
Luggage storage
Lift
Currency exchange
Smoke detectors
Fire extinguishers
Sports & Fitness
Fitness centre
Guest Parking
Electric kettle
Services
Room service
Car hire
Laundry
Dry cleaning
Tours/Ticket assistance
Welcome drink
Dining
In-room breakfast
Restaurant
Poolside snack bar
Special diet menus
Business
Meeting/ Banquet facilities
Fax/Photocopying
Children
Cots
Babysitting/Child services
Children's menu
Children's pool
Water slides
Spa & Leisure
Outdoor swimming pool
Beach umbrellas
Sun loungers
Sun terrace
Garden area
Spa & wellness centre
Steam room
Jacuzzi
Pedicure
Manicure
Body scrub
Facial
Treatment room
Body wraps
Massage
Pool with view
Room features
Free Wi-Fi in rooms
Air conditioning
Sitting area
Terrace
Tea and coffee facilities
Ironing facilities
Bathroom
Free toiletries
Self-catering
Electric kettle
Media
Flat-screen TV
AM/FM alarm clock
Room decor
Carpeted floor
Show more
Location
20 Merchant Road,
Singapore,
Singapore,
058281,
Map view
street view
20 Merchant Road,
Singapore,
Singapore,
058281,
City landmarks
Garden
Gardens by the Bay
2.2
km
10 Bayfront Ave
Marina Bay Sands Singapore
2.6
km
30 Raffles Avenue
Singapore Flyer
2.5
km
Gallery
National Museum of Singapore
1.1
km
Museum
National Gallery Singapore
1.5
km
Museum
Asian Civilisations Museum
1.1
km
Pagoda
Buddha Tooth Relic Temple and Museum
1.1
km
Museum
Chinatown Heritage Centre
760 m
Mall
Chinatown
840 m
Mall
Suntec City
1.6
km
Art object
Merlion
1.5
km
158 Telok Ayer Street Chinatown
Thian Hock Keng Temple
1.2
km
Pagoda
Sri Mariamman Temple
960 m
1 Kadayanallur St
Hawker centers
1.2
km
Gallery
Singapore City Gallery
1.3
km
Mall
Funan Digitalife Mall
860 m
Church
St Andrew's Cathedral
1.3
km
Park
Fort Canning Park
1.5
km
9 Empress Place Victoria Theatre Victoria Theatre and Concert Hall
6 Eu Tong Sen Street The Central #03-88 Clarke Quay Central
Cafe Iguana
440 m
30 Merchant Road
Hot Stones
500 m
3D River Valley Road #01-06 Clarke Quay
Sque Rotisserie & Alehouse
540 m
6 Eu Tong Sen Street The Central #01-70 The Central
Reviews and Ratings
Feedback from previous guests about their experience.
82%
liked the hotel and would stay again
Friendly Staff
Great Location
Leaking Toilet
Pricey Dining
8.2/10
Great
Rooms
7.8
Location
8.9
Service
9.1
Dining
7.4
Guest reviews
8.2/10
based on 21 reviews
4.5/5
based on 6899 reviews
8.5
8.5/10 based on 6790 reviews
#49 of 375 hotels in Singapore based on Tripadvisor
Sheila
United Kingdom,
April
2024
8.2/10
Staying at this hotel was a top-notch experience. The rooms provided us access to the executive lounge, and the amenities were exactly what you'd expect from a quality hotel in Singapore. The service exceeded all expectations and ranks among the top hotels worldwide. The location, though not the most spacious, is central to major attractions and offers a peaceful retreat in the city. The dining options were diverse, although the breakfast room could use some improvement. Overall, a great choice for a short stopover with a few minor inconveniences.
Rooms
9.0
The rooms were spacious and well-equipped, offering a king-size bed, a working desk, and a comfortable armchair. The added access to the executive lounge with a balcony was a nice touch.
Service
10.0
The staff went above and beyond to assist us in planning our daily activities. From room service to tours, their helpful and friendly attitude stood out.
Location
8.0
The hotel's central location near Clarke Quay, with easy access to the MRT station and various dining options, made it a convenient choice. However, there was one staff member at the Concierge named 'NIZAM' whose behavior was less than satisfactory.
Dining
7.0
The dining experience offered a good range of options, including Peranakan and Christmas specials for all ages. While the breakfast room lacked charm, the overall meals were satisfying.
Facilities
7.0
The hotel provides essential amenities for a comfortable stay, including laundry services and welcome drinks. However, the breakfast room could be more inviting.
Chris
United States,
March
2024
8.4/10
I absolutely loved my stay at this hotel. The rooms were so comfortable with the greatest bed and pillows. However, the ones on the second floor were a bit tiny and lacked soundproofing, which was a downside. The service was top-notch, especially Shan, who was always there to help with a charming smile. The location was perfect, close to the river and all the amazing spots like Clark Quay and Chinatown. The dining options were extensive and catered well to dietary requirements. Overall, a wonderful experience!
Rooms
8.0
The rooms were very comfortable, with a great bed and comfy pillows.
Service
9.0
The staff, including cleaners, were very polite, knowledgeable, and helpful. Their uniforms and appearance were superb.
Location
9.0
The location was fantastic, right next to the river at Clarke Quay, close to shopping centers, restaurants, and the MRT train station.
Dining
8.0
The dining experience was delightful, with extensive and tasty options. They even catered for specific dietary requirements.
Facilities
8.0
The facilities were great, offering all the essential services for a comfortable stay.
Jimmy
United Kingdom,
March
2024
8.4/10
The hotel offers a GREAT swimming pool with water slides, clean rooms overlooking the Quay, and good wifi access.
Rooms
8.0
The rooms were decent sized, clean, and tidy.
Service
9.0
The staff was very helpful and friendly, even assisting with airline arrangements.
Location
9.0
The location is really handy, just a short walk to Clyde Quay's restaurants and entertainment.
Dining
8.0
The dining experience was good, offering a variety of local and western food options.
Facilities
8.0
The facilities include room service, car hire, dry cleaning, laundry, a welcome drink, and tours/ticket assistance.
Lee
United Kingdom,
February
2024
8.8/10
I had a wonderful stay at the hotel. The rooms were great with a comfortable bed, crisp linen, and a clean bathroom. I especially loved the funky carpet and having a coffee machine. The service was top-notch, with friendly and helpful staff making my experience even better. The location was fantastic, making it easy to explore Singapore. The dining options were good, offering a nice variety of food. Overall, it was a memorable and enjoyable stay.
Rooms
9.0
The rooms were great, with a comfortable bed, crisp linen, and a clean bathroom. The funky carpet added a nice touch, and having a coffee machine was a bonus.
Service
9.0
The service was exceptional, with the staff being extremely helpful and friendly. Special thanks to Madelina from the Crossroads Bar for making our time there so comfortable and enjoyable.
Location
10.0
The hotel's location was fantastic, right in the heart of the city next to the river, making it easy to access tourist spots and enjoy nearby restaurants and bars.
Dining
8.0
The dining experience was great, with a variety of both western and Asian food at reasonable prices. It was definitely worth it.
Facilities
8.0
The facilities were good, providing everything needed for a comfortable stay.
Frank
United Kingdom,
February
2024
8.6/10
The hotel offers spacious and quiet rooms, which was perfect for our child to play. The modern furnishings and fine quality bed linen added to the comfort of the stay. However, refurbishment is needed to enhance the overall experience. The location is excellent, being just a short walk from Clarke Quay and its attractions. The dining options were diverse and well-presented, catering to different tastes. The hotel facilities are convenient and well-maintained.
Rooms
8.0
The rooms were always clean, spacious, and had modern furnishings with fine quality bed linen and towels.
Service
9.0
I was very happy with the attentive and helpful service provided by all the staff. They went above and beyond to ensure a comfortable stay.
Location
9.0
The location is amazing, right on Clarke Quay with easy access to restaurants, bars, and tourist attractions.
Dining
8.0
The dining experience was delightful, offering a variety of options that pleased both kids and adults.
Facilities
9.0
The hotel facilities are top-notch, providing everything needed for a comfortable stay.
Henry
United Kingdom,
February
2024
8.8/10
My stay at the hotel was fantastic! The rooms were comfortable and equipped with everything we needed, including a complimentary rollaway bed for our child. The leaking toilet was a bit of a downside, indicating a lack of thorough room inspection before our arrival. The service was exceptional, with extremely friendly and helpful staff, especially Allen and Fenady who truly went above and beyond to make our stay memorable. The location was perfect, near vibrant nightlife areas like Clarke Quay and Boat Quay, making it convenient for exploring the city. The dining options were varied and delicious, though a bit pricey. Overall, a great stay with some minor hiccups.
Rooms
8.0
The rooms had everything we needed and the bed was very comfortable, but there was a leaking toilet issue.
Service
9.0
The service was excellent, with extremely friendly and helpful staff, especially Allen and Fenady.
Location
10.0
The hotel's location was perfect, near key attractions like Clarke Quay and Boat Quay, with easy access to transportation.
Dining
8.0
The dining experience offered a variety of interesting foods, although some items were a little expensive.
Facilities
9.0
The hotel facilities were great, offering a range of services like room service, car hire, and laundry.
Friendly Staff
Leaking Toilet
John
United Kingdom,
January
2024
7.6/10
Staying at this hotel was a mixed experience. The rooms were nice and comfortable, but cleanliness could have been improved. The location right next to the riverfront and Clark Quay was beautiful, making it quiet for such a busy city.
Rooms
7.0
The rooms are nice and comfortable, but cleanliness was a bit of an issue.
Service
9.0
The service was very friendly and attentive, always trying to make sure everything was the best for me.
Location
9.0
I loved the location next to the riverside quay, it was perfect for exploring the city with many dining options within walking distance.
Dining
5.0
The dining experience was only okay for me; it didn't quite live up to my expectations.
Facilities
The hotel offered a range of facilities for convenience during my stay.
Michael
United Kingdom,
January
2024
8.2/10
The hotel offered spacious, clean, and well-stocked rooms, albeit the cost of upgrade may not be justified. The service was top-notch with always helpful and attentive staff. The ideal location near Clarke Quay provided easy access to dining and entertainment options. The dining experience catered to various tastes, though there were some shortcomings. Overall, a good value for money option with a few key highlights and some room for improvement.
Rooms
8.0
The rooms were spacious, clean, comfortable, and well-stocked.
Service
9.0
The staff was very pleasant and accommodating.
Location
9.0
The location is ideal with Clarke Quay just a few meters away.
Dining
7.0
The dining had a great selection of foods catering to both Asian and Western tastes.
Facilities
8.0
The hotel offers comprehensive facilities.
Aaron
United States,
January
2024
9.0/10
My stay at the hotel was truly pleasant. The rooms were incredibly comfortable and spotless, although a bit smaller than expected. On the bright side, they were surprisingly spacious, always clean, and provided a cozy environment. The service was top-notch, with friendly and knowledgeable staff who were attentive to all our needs. The location couldn't have been better, being close to various attractions in Singapore and offering easy access to public transportation. The dining experience was outstanding, despite being a little pricey. Overall, a great value for money with excellent amenities.
Rooms
8.0
The rooms were very comfortable and spotless, although a bit small for our expectations.
Service
9.0
The staff were so friendly, helpful, and knowledgeable of the area and our requests. They were always friendly and attentive, except the reception staff who I thought were a little bit off-hand.
Location
10.0
The location was fantastic, close to China town, Little India, and Clarke Quay, offering plenty of bars and restaurants in close proximity. This was the best location we have experienced in about 5 or 6 visits to Singapore.
Dining
9.0
The dining experience was outstanding, with a lovely atmosphere, although it was a bit expensive.
Facilities
9.0
The hotel's facilities were top-notch and provided everything we needed during our stay.
Samuel
United Kingdom,
November
2023
7.6/10
The hotel's rooms were small and outdated for the price but the front desk staff went above and beyond to ensure my comfort. The carpet needed attention as it was dirty and stained. The service exceeded my expectations, especially Molly at breakfast time. The location was convenient, though a staff member named Nizam was very rude. The dining options were good but the breakfast room lacked inspiration. Overall, the hotel offered a varied menu and comfortable dining experience.
Rooms
6.0
The rooms were small and outdated for the price but the front desk staff made extra efforts to ensure my comfort during the stay. The carpet in the room was dirty and stained.
Service
9.0
The service exceeded my expectations, particularly Molly at breakfast time was warm, friendly, and welcoming. Overall, the staff were incredibly helpful and efficient.
Location
8.0
The location was good enough and conveniently located next to a metro station and Clarke Quay. However, a staff member named Nizam was very rude. The hotel was within easy walking distance of most of the main attractions in Singapore.
Dining
7.0
The dining options were good with a varied menu, though the breakfast room lacked inspiration. The hotel offered a gluten-free section but it was limited.
Facilities
8.0
The hotel had a good range of facilities including room service, car hire, dry cleaning, laundry, welcome drink, and tours/ticket assistance.
Peter
United Kingdom,
November
2023
8.2/10
The hotel offers spacious rooms with a beautiful view of Marina Bay Sands and Clarke Key. The rooms are full value for money but there was a leaking toilet upon arrival, indicating a lack of thorough room inspection. The bathroom is a good size, and the nightly Toblerone chocolates and bottled water add a nice touch to the experience.
Rooms
8.0
The rooms are spacious and full value for money, with a beautiful view.
Service
9.0
The staff are very helpful and welcoming, making the overall stay comfortable. Special thanks to Lynn for assisting during a frustrating check-in experience.
Location
9.0
The location is excellent, providing easy access to Clarke Quay, restaurants, bars, and major attractions. Perfect for exploring the area on foot.
Dining
7.0
The dining experience offers a huge variety of options, although it could have been slightly more affordable for hotel guests.
Facilities
8.0
The facilities, including the Blue Potato pool area, add to the relaxation and enjoyment of the stay.
Joseph
United States,
November
2023
7.8/10
I had a mixed experience at the hotel. The rooms, while spacious and clean, felt a bit cramped, and the carpet was stained. On the positive side, the service was efficient and attentive, anticipating our needs. The location was central and bustling, with easy access to transportation. The dining options were good, with a varied menu, but nothing extraordinary. Overall, a decent stay with both highlights and drawbacks.
Rooms
7.0
The rooms, while spacious and very clean, even with the extra bed inside, felt a bit more cramped than expected and the carpet was dirty and stained.
Service
9.0
I found the service efficient and the staff excellent, always ready to assist. They even anticipated our needs, a nice touch for a memorable stay.
Location
8.0
The hotel is very central and ideal for tourists, located right next to Clarke Quay MRT, shopping mall, and all bars and restaurants. A bustling area perfect for exploring and enjoying the riverside atmosphere.
Dining
7.0
The dining experience in the Ellenborough Market Cafe was good with a varied menu, though not exceptional. The location was perfect, but I expected a more continental touch to the food.
Facilities
8.0
The hotel offers a range of facilities such as room service, car hire, laundry, dry cleaning, and welcome drink. These amenities enhance the guest experience.
William
United Kingdom,
September
2023
7.4/10
The hotel has a convenient location right on the popular Clarke Quay with easy access to transportation, restaurants, and entertainment. The rooms are spacious and nicely laid out, although a strong chemical odor was present. The service was exceptional, with polite and helpful staff. However, the dining options were not as impressive compared to other hotels in Singapore, and were relatively expensive.
Rooms
7.0
The rooms were spacious with a proper desk and executive chair, featuring a nice layout with a mini-bar and Nespresso machine.
Service
9.0
The service was exceptional, with friendly and extremely helpful staff who went out of their way to ensure a wonderful stay.
Location
8.0
The location was great, right next to Clarke/Boat/Robertson Quay, offering easy access to the MRT station and a variety of dining and entertainment options.
Dining
6.0
The dining experience was good with several gluten-free options, but the prices were high for the quality of food provided.
Facilities
7.0
The hotel offers a relaxed pool area and a good restaurant. The facilities overall were satisfactory.
Allan
United Kingdom,
August
2023
7.8/10
I had a fantastic Riverfront view from my room and enjoyed complimentary beverages and tasty appetizers in the 11th-floor lounge. However, the room felt like an old apartment due to the dated furnishings, dirty carpet, and broken tiles in the bathroom.
Rooms
7.0
The room had a great Riverfront view, and I appreciated the use of the 11th-floor lounge with complimentary beverages and appetizers. However, the room felt dated and worn, resembling an old apartment.
Service
9.0
The service was exceptional, especially from Allen and Fenady, who went above and beyond to make my stay memorable. Ella at the front desk also made our wedding anniversary celebration special.
Location
8.0
The hotel's location near Clarke Quay was perfect for me, as it was close to my favorite spots. Despite being central, the steel pad installed in the door could be noisy at times.
Dining
8.0
The dining experience was good with a wide selection, though a bit pricey for coffee by the pool. The breakfast offered many choices, including traditional Asian and western options.
Facilities
7.0
The hotel facilities were adequate but appeared dated. The breakfast at the restaurant was incredible with a wide buffet selection catering to all tastes.
Benjamin
United States,
August
2023
9.0/10
Staying at this hotel was a real treat. The rooms were incredibly spacious, with the largest bedroom and bathroom I've ever had, overlooking the Quay. The smart phone and free WIFI router provided made my stay even more convenient. The location is perfect, within walking distance to all the attractions and activities around Clark Quay, allowing me to fully experience the sights, sounds, and tastes of Singapore. The service was exceptional, with the staff going above and beyond to assist me during my stay. However, the dining options were a bit limited, and some areas might need improvement.
Rooms
9.0
The rooms were incredibly spacious and comfortable, with a choice of city view, pool view, or quay view.
Service
9.0
The staff were incredibly helpful and accommodating, ensuring I had a seamless experience during my stay.
Location
10.0
The hotel's location couldn't have been better, within easy walking distance to all the vibrant attractions and eateries in the area.
Dining
8.0
The dining experience provided ample food choices and a hearty buffet breakfast, but there is room for improvement in terms of variety.
Facilities
9.0
The hotel offers a range of top-notch facilities to enhance my stay, ensuring I had everything I needed at my fingertips.